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Usher

Summary
Creates a welcome environment for Customers. Assists and directs Customers to their destination. Provides movie and theatre information. Ensures a quality listening and viewing experience. Implements auditorium management. Keeps theatre property clean and free of debris. Maintains order and prevents panic in a crisis.
The Usher may also be asked to double as the Box Office Cashier, Concession Worker, or Restaurant Worker, as staffing needs require.
Responsibilities
Greets Customers and visitors.
Announces information (seating availability, promotions, etc.)
Tears tickets and directs Customers to an auditorium.
Helps Customers find seats and invites Customer seating changes when the auditorium is full.
Monitors auditorium for unruly behavior and movie presentation and sound quality.
Cleans auditorium between each showing.
Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
Changes marquee information when needed.
Instructs and calms Customers in the event of an emergency.
Transports supplies to and from storage rooms.
Assists in the maintenance of the theatre (replacing light bulbs, cleaning walls, doors, mirrors, etc.)
Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.
Performs other work-related duties as assigned by management.
Requirements
Minimum Requirements
Greets Customers and visitors.
Announces information (seating availability, promotions, etc.)
Tears tickets and directs Customers to an auditorium.
Helps Customers find seats and invites Customer seating changes when the auditorium is full.
Monitors auditorium for unruly behavior and movie presentation and sound quality.
Cleans auditorium between each showing.
Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
Changes marquee information when needed.
Instructs and calms Customers in the event of an emergency.
Transports supplies to and from storage rooms.
Assists in the maintenance of the theatre (replacing light bulbs, cleaning walls, doors, mirrors, etc.)
Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.
Performs other work-related duties as assigned by management.
Physical and Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark USA, Inc. is an Equal Opportunity Employer


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